Your personal information is extremely important to us. This policy explains in detail how CK999 App collects, uses, and protects your data.
As one of Bangladesh's most trusted online gaming platforms, CK999 App treats your privacy as its highest priority. This Privacy Policy explains how CK999 App collects your personal information, the purposes for which it is used, how long it is retained, and how it is kept secure.
By using our platform, you are considered to have agreed to this Privacy Policy, so please read it carefully. We may update this policy from time to time and will notify you of any changes.
CK999 App's Privacy Policy has been developed in compliance with international data protection standards and applicable laws in Bangladesh. We believe that genuine service is only possible through transparency and trust.
This policy was last updated in January 2026. Any changes will be published on this page.
CK999 App collects various types of information to provide you with the best possible service. This falls into two categories — information you provide directly, and information collected automatically through your use of the platform.
| Type of information | What is collected | When it is collected |
|---|---|---|
| Identity information | Name, date of birth, national ID | At registration |
| Contact Information | Mobile number, email address | At registration |
| Financial information | Payment methods, transaction history | On deposits/withdrawals |
| Device information | IP address, browser, and device type | On every visit |
| Gaming information | Betting history, favorite games, wins/losses | During gameplay |
| Cookie information | Session cookies, preference cookies | When browsing the site |
We only collect information that is necessary to provide our services. Requesting unnecessary or sensitive data is against CK999 App's policy.
CK999 App uses your data solely for specific, legitimate purposes. Below is a clear breakdown of how your information is used.
CK999 App never sells your personal data or shares it with unauthorized third parties.
CK999 App may share your information with trusted third parties in certain circumstances. This is always done solely to ensure the quality of service you receive.
All third-party partners are required to comply with the ck999 app privacy standards and may not use your information for any other purpose.
CK999 App uses industry-leading technology to protect your personal information. Our security systems are continuously monitored and updated.
CK999 App's security infrastructure complies with international cybersecurity standards PCI-DSS and ISO 27001.
CK999 App uses cookies on its website to enhance your experience. Cookies are small text files stored in your browser that help remember your preferences and session information.
You can manage cookies through your browser settings. However, disabling certain cookies may limit some features of the site.
CK999 App retains your data only for as long as necessary. Once the purpose for which it was collected has been fulfilled or the applicable legal obligation has expired, your data is securely deleted.
| Type of information | Retention Period |
|---|---|
| Account information | 5 years after account closure |
| Transaction Records | 7 Years (Legal Requirement) |
| Customer support logs | 3 Years |
| Gaming history | 5 Years |
| Session & Cookie Data | 30 Days to 1 Year |
| KYC documents | 5 Years |
As a CK999 App user, you have specific rights over your own data. We fully respect and uphold those rights.
You can submit a request to find out what information we hold about you.
You can let us know if any information is incorrect or out of date so we can correct it.
You may request deletion of your data under certain conditions.
You may request a copy of your data in a structured, portable format.
You have the right to object to the use of your information for specific purposes.
You may withdraw your consent to data processing at any time.
To exercise these rights, contact us at [email protected]. We will respond within 30 days.
CK999 App strictly prohibits access by anyone under the age of 18. We do not knowingly collect or store any data from minors.
Age is verified at registration, and additional KYC checks are carried out in cases of suspicion. If we become aware that data has been collected from a minor, it will be deleted immediately and the associated account will be closed.
If you believe a minor is using our platform, please contact us immediately.
CK999 App may update this Privacy Policy from time to time. Any changes will be published on this page with a revised date, and for significant changes, you will be notified via email or an in-platform notification.
Continued use of the platform after any changes will be considered your acceptance of the updated policy. We recommend checking this page regularly.
For any questions, complaints, or requests regarding our Privacy Policy, please contact our dedicated privacy team.
CK999 App takes your privacy-related complaints seriously and is committed to resolving them promptly.
CK999 App is more than a gaming platform — it's your trusted digital companion.
CK999 App uses 256-bit AES encryption to secure every data transmission. Banking-grade security means your information is always protected.
We never sell your personal data to advertisers or third parties. Your data is used exclusively to serve you.
We are transparent about what data we collect, why we collect it, and how it is used. No hidden terms — complete transparency is our core principle.
You can view, correct, or delete your data at any time. Your data belongs to you — CK999 App simply keeps it safe.
We retain your data only for as long as it is needed. Once its purpose has been fulfilled or the legal retention period has ended, it is automatically deleted.
CK999 App's Privacy Policy is built in accordance with international GDPR guidelines and ISO 27001 standards — among the world's leading cybersecurity frameworks.